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Learning material

GP and local primary care services - Theme 4 Making appointments. 

etf:1227

This theme is about contacting a surgery by telephone or in person to make an appointment, then negotiating and agreeing appointment details with the surgery receptionist. An introduction to the 4 topics of Services and health-care, including appendices, glossary of terms, word and audio files can be found in the Services and self-care zip file.

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