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Level 2

Module 2: This module Developing Reading Skills and identifying main points in a text, introduces reading strategies and highlights opportunities for practical application within the

etf:465

These training materials are particularly relevant to individuals and their employers within the Health Sector. This module is part of a suite of 9 modules. An introduction to all of the modules and a Module 2 presentation can be found in the Get On at Effective communication skills for customer service working in the Health Sector Zip File.

Module 1: This module provides an overview an overview of the training programme for effective communication skills for customer service working in the NHS , and its relevance to customer care

etf:464

These training materials are particularly relevant to individuals and their employers within the Health Sector. This module is part of a suite of 9 modules. An introduction to all of the modules and a Module 1 presentation can be found in the Get On at Work Effective communication skills for customer service working in the Health Sector Zip File.

Module 9: This module Writing for Work, helps participants to develop writing skills to incorporate writing reports

etf:463

These training materials are particularly relevant to individuals and their employers within the Health Sector. This module is part of a suite of 9 modules. An introduction to all of the modules and a Module 9 presentation can be found in the Get On at Work Effective Communication Skills for working in the Health Sector Zip File

Module 8: This module helps participants consolidate the skills required for writing for a purpose.

etf:462

These training materials are particularly relevant to individuals and their employers within the Health Sector. This module is part of a suite of 9 modules. An introduction to all of the modules and a Module 8 presentation can be found in the Get On at Work Effective Communication Skills for working in the Health Sector Zip File

Module 6: This module Effective Reading, helps particiants obtain information from a variety of textual materials

etf:460

These training materials are particularly relevant to individuals and their employers within the Health Sector. This module is part of a suite of 9 modules. An introduction to all of the modules and a Module 6 presentation can be found in the Get On at Work Effective Communication Skills for working in the Health Sector Zip File

Module 5: This module Rules and Tools for Proof Reading and Punctuation, helps participants to revise rules of punctuation and to introduce approaches to proofreading.

etf:459

These training materials are particularly relevant to individuals and their employers within the Health Sector. This module is part of a suite of 9 modules. An introduction to all of the modules and a Module 5 presentation can be found in the Get On at Work Effective Communication Skills for working in the Health Sector Zip File.

Module 4: This module Rules and Tools - Punctuation, helps participants to revise and brush up the rules of punctuation.

etf:458

These training materials are particularly relevant to individuals and their employers within the Health Sector. This module is part of a suite of 9 modules. An introduction to all of the modules and a Module 4 presentation can be found in the Get On at Work Effective Communication Skills for working in the Health Sector Zip File.

Module 1: This module Programme overview and Individual Learning Plans, will obtain information on individuals’communication skills, identifying areas that would benefit from further focused development relevant to working in the NHS.

etf:457

These training materials are particularly relevant to individuals and their employers within the Health Sector. This module is part of a suite of 9 modules. An introduction to all of the modules and a Module 1 presentation can be found in the Get On at Work Effective Communication Skills for working in the Health Sector Zip File

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