These training materials are particularly relevant to individuals and their employers within the Health Sector. This module is part of a suite of 9 modules. An introduction to all of the modules and a Module 8 presentation can be found in the Get On at Work Communication skills for applying equality in the Health Sector Zip File.
Module 6: This module Recognises the relevance of spelling and extending vocabulary when implementing equality and diversity, introduces approaches to improve spelling, approaches to extending vocabulary, identifys appropriate vocabulary for use in the workplace and explore the use of ‘jargon’ in the NHS.
Module 4: This module Formal and informal language, forms and writing a formal letter identifies the difference between formal and informal texts in the use of language and style, identifies the vocabulary used in forms and explores how to construct a formal letter and the appropriate use of vocabulary and tone.
These training materials are particularly relevant to individuals and their employers within the Health Sector. This module is part of a suite of 9 modules. An introduction to all of the modules and a Module 3 presentation can be found in the Get On at Work Communication skills for applying equality in the Health Sector Zip File.
Module 2: This module - Developing reading skills and identifying main points in a text, helps participants to recognise barriers to equality of participation, increase awareness of legislations relating to equality and diversity, introduce reading strategies and highlight opportunities for practical application within the health sector and identify the main points in a text and practical application in the work environment.
These training materials are particularly relevant to individuals and their employers within the Health Sector. This module is part of a suite of 9 modules. An introduction to all of the modules and a Module 8 presentation can be found in the Get On at Effective communication skills for customer service working in the Health Sector Zip File.
These training materials are particularly relevant to individuals and their employers within the Health Sector. This module is part of a suite of 9 modules. An introduction to all of the modules and a Module 6 presentation can be found in the Get On at Effective communication skills for customer service working in the Health Sector Zip File.
Module 5: This module Approaches to Spelling and Extending Vocabulary, introduces approaches to improve spelling, introduces approaches to extending vocabulary, identifies appropriate vocabulary for use in the workplace, explores the use of ‘jargon’ in the NHS
Module 4: This module Recognising fact and opinion and confidentiality in the NHS, helps participants to explore the difference between fact and opinion, discuss the issue of patient confidentiality and the importance of confidentiality in ensuring good customer care.
Module 3: This module Formal and informal language and filling in forms, helps participants identify the difference between formal and informal texts in the use of language and style, explore the vocabulary used in forms ans discuss the purpose and range of forms used in the NHS.
