Module 4: This module Formal and informal language, forms and writing a formal letter identifies the difference between formal and informal texts in the use of language and style, identifies the vocabulary used in forms and explores how to construct a formal letter and the appropriate use of vocabulary and tone.
These training materials are particularly relevant to individuals and their employers within the Health Sector. This module is part of a suite of 9 modules. An introduction to all of the modules and a Module 4 presentation can be found in the Get On at Work Communication skills for applying equality in the Health Sector Zip File.