This 'How to' sheet provides help on how to understand ratio, including expressing, simplifying, relation to fractions / proportion and splitting quantities using a given ratio. This and other 'How to' sheets have also been adapted to support functional s
This 'How to' sheet provides help on how to work out volume or capacity of 3-dimensional objects such as a cuboid, cylinder, prism. Originally developed for the Key Skills Support Programme.
This 'How to' sheet provides help on how to work out area of 2-dimensional objects, such as rectangles, compound shapes including rectangles, triangles and circles. Originally developed for the Key Skills Support Programme.
This 'How to' sheet looks at how fractions, percentages and decimals are simply different ways of expressing a proportion of something, and how learners can change the data they are presenting from one form to another. Originally developed for the Key Ski
This 'How to' sheet looks at how to estimate and how it might be useful to take rough calculations and rounding figures up or down. These techniques are fundamental in functional skills therefore the worksheet has been adapted to support functional skills
This 'How to' sheet looks at how to read and calculate using negative numbers, and their meaning in the context of bank accounts and temperature scales. Originally developed for the Key Skills Support Programme.
This workbook looks at how to take messages, listen carefully, use appropriate language for the audience and context, note important details and check to see if you can help.
This workbook provides help on issues regarding mail handling including what you need to know about mail, how to weigh / interpret scales and work out costs and the different methods of sending mail, and calculate ratios of different types of post.
This workbook looks at how to identify customer needs including getting the customer to feel relaxed, the importance of face-to-face communication through speaking and listening to the customer and keeping conversation flowing.
This workbook looks at communication issues including talking to colleagues, asking for help, building rapport and participating in team discussions. Originally developed for the Key Skills Support Programme.
