Resource Type: egPID: eg:3219Description: This workbook looks at how to take messages, listen carefully, use appropriate language for the audience and context, note important details and check to see if you can help. Taxonomy: EG resource type (egresourcetype):How to - Teaching, learning and assessmentEG Curriculum Area (egcurriculumarea):English (Incl. Literacy)Retailing and wholesalingEG resource type (egresourcetype):How to - Teaching, learning and assessment › Learning material
