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Transportation operations and maintenance

    Transport Module 3: Bus services.

    etf:980

    This module focuses on some of the underpinning literacy and numeracy skills needed by bus drivers, including: understanding roles and responsibilities at work, extracting information from tables to understand schedules, learning new routes, completing driver checks, running on time, checking tickets and travel passes, giving change, cashing up, reporting accidents and incidents and completing a driver report. Word files and audio files related to this module are available in the Transport zip file.

    Transport Module 1: Customer service.

    etf:978

    This generic module covers aspects of customer service in the passenger transport industry. The themes in this module give learners the opportunity to find out more about customer service and to develop the following communication skills: speaking appropriately to customers, responding to customer requests, dealing effectively with complaints, dealing with difficult situations, dealing with customers with disabilities and taking non-cash payments. Word files and audio files related to this module are available in the Transport zip file.

    Training and qualifications (Transport and Aviation)

    etf:854

    In this reading module, students learn to read information on training and qualifications, to understand terms about training, to ask questions about text, and to practise using 'how much' and 'how many'. A PDF of the resources, facilitators notes for the reading and writing modules, listening tasks to accompany modules where listening activities are required and an English to Polish glossary including abbreviations can be found in the Transport and Aviation Resources Zip File.

    Moving on (Transport and Aviation)

    etf:853

    In this reading module, students learn to read a range of texts for detail using text features to locate information, to use information from websites, to understand terms used in job descriptions, and to read texts on union membership and rights at work. A PDF of the resources, facilitators notes for the reading and writing modules, listening tasks to accompany modules where listening activities are required and an English to Polish glossary including abbreviations can be found in the Transport and Aviation Resources Zip File.

    Health and safety information at work (Transport and Aviation)

    etf:852

    In this reading module, students learn to read information about health and safety, to use headings to find information, the meaning of key words, and to show detail and understanding of the text. A PDF of the resources, facilitators notes for the reading and writing modules, listening tasks to accompany modules where listening activities are required and an English to Polish glossary including abbreviations can be found in the Transport and Aviation Resources Zip File.

    Reading workplace information (Transport and Aviation)

    etf:851

    In this reading module, students learn to read workplace documents, to use text features and layout to find information in safety posters and fire extinguisher labels, to obtain information from a table, to read a text on avoiding back pain, and to understand adjectives, adverbs and prefixes.   A PDF of the resources, facilitators notes for the reading and writing modules, listening tasks to accompany modules where listening activities are required and an English to Polish glossary including abbreviations can be found in the Transport and Aviation Resources Zip File.

    Incidents and accidents at work (Transport and Aviation)

    etf:850

    In this reading module, students learn to read descriptions of incidents and accidents at work, and to understand the simple past and past continuous tenses, terms used in reports and common abbreviations and acronyms used in the transport sector.  A PDF of the resources, facilitators notes for the reading and writing modules, listening tasks to accompany modules where listening activities are required and an English to Polish glossary including abbreviations can be found in the Transport and Aviation Resources Zip File.

    Duties and responsibilities (Transport and Aviation)

    etf:849

    In this reading module, students learn to read texts about duties, rights and responsibilities at work, forms of verbs used in job descriptions, the terms used in workplace forms and terms used in documents about pay and conditions. A PDF of the resources, facilitators notes for the reading and writing modules, listening tasks to accompany modules where listening activities are required and an English to Polish glossary including abbreviations can be found in the Transport and Aviation Resources Zip File.

    Learning about your job (Transport and Aviation)

    etf:848

    In this reading module, students learn to read texts about jobs in transport, and working safely, to use headings to find information, to use terms about hazards, to use the simple past tense, to use adjectives, and to order an instruction text about safe lifting. A PDF of the resources, facilitators notes for the reading and writing modules, listening tasks to accompany modules where listening activities are required and an English to Polish glossary including abbreviations can be found in the Transport and Aviation Resources Zip File.

    Health and safety (Transport and Aviation)

    etf:847

    In this reading module, students learn about health and safety signs they see at work, the meaning of their shapes and colours, and the meaning of road safety signs.  A PDF of the resources, facilitators notes for the reading and writing modules, listening tasks to accompany modules where listening activities are required and an English to Polish glossary including abbreviations can be found in the Transport and Aviation Resources Zip File.

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