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Evaluation and performance management (organisational)

Design for Improvement: a service design approach for Further Education providers

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Service design is an approach that can be used to improve Further Education (FE) provider services and strategies. This guide describes how FE providers can apply service design processes and tools to improve recruitment, attainment, achievement and progression figures. The tools and process contained here were put into practice by five FE providers that took part in the Design for Improvement programme. Funded by the Learning, Skills and Improvement Service and designed and delivered by Uscreates, Design for Improvement is a learn-by-doing training programme.

Sustaining our Future: a Framework for embedding sustainable development in FE and skills

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The Sustaining Our Future Framework aims to:
A. Build common understanding of what sustainable development is about, what it means for the sector and why the sector should collectively respond to it.
B. Alert providers to the business benefits of being a sustainable organisation, and how these benefits can be realised in an increasingly demand-led environment
C. Establish a common set of themes for action.

Humber Learning Consortium: Improving E&D practice across a voluntary and community sector network

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This resource comprises the report and resources developed by the Equality and Diversity Partnership Project led by the Humber Learning Consortium. The overall aim was to improve equality and diversity practice across a network of 20 voluntary community sector (VCS) learning providers in the Humber sub-region. A Quality Improvement Network was launched and questionnaire created and completed by 20 VCS delivery partners.

Friends Centre: Promoting LGBT Equality

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This resource comprises the report and resources developed by an Equality and Diversity Partnership Project led by the Friends Centre. This project focused on how best to promote LGBT equality in line with race, gender and disability equality within an adult and community education setting in Brighton & Hove. It involved consultation with adult learners, staff, volunteers, other learning providers and the wider community on LGBT equality, identify key issues and concerns, and developing a whole organisation approach to promoting LGBT inclusion.
The resources included are:

Hull Adult Education Service - Improving Declaration Rates for Learning Difficulties and Disabilities and Specific Support needs in Adult Community Education

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This resource comprises the report and resources developed by an Equality and Diversity Partnership Project led by Hull Adult Education Service in 2009-10. The project aim was to research and develop innovative methods of increasing learner declaration rates of learning disability, difficulty or specific support needs for students on Adult Community Learning courses. The assumption, through local and service data and anecdotal evidence from staff was that many learners did not declare their disability or difficulty at enrolment and therefore did not receive all the support they required.

Orpington College: E&D Scorecard/Key Performance Indicators

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This resource comprises the report and resources developed by the Equality and Diversity Partnership Project led by Orpington College. The aim was to develop a process/methodology for implementing high impact improvements to Equality and Diversity by creating an ‘E & D Scorecard’, based on a number of headline Key Performance Indicators (KPIs) that any education or training organisation could use to evaluate their performance in the areas of Equality and Diversity.

Sustaining our Future: a Framework for embedding sustainable development in FE and skills

etf:1381

The Sustaining Our Future Framework aims to:
A. Build common understanding of what sustainable development is about, what it means for the sector and why the sector should collectively respond to it.
B. Alert providers to the business benefits of being a sustainable organisation, and how these benefits can be realised in an increasingly demand-led environment
C. Establish a common set of themes for action.

Using the self assessment process to improve the quality of English and maths provision

etf:1320

The aim of this module is to support managers with the development of the self-assessment report (SAR); and to consider how to use the SAR as a monitoring and quality assurance/improvement tool

Although primarily aimed at practitioners (teachers, trainers, assessors), both English and maths and vocational, it will also be of interest to senior staff with whole organisation responsibility for English and maths/functional skills; curriculum managers; quality and HR managers.

Employer responsiveness - AoC-Create: Employer responsive provision readiness self-assessment and webinars

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This set of resources relates to one of nine projects focusing on developing Apprenticeships, employer responsiveness and pre-employment provision. The projects designed, piloted and delivered activity in one or more of the above strands, including workshops, study or exchange visits, coaching and mentoring, consultancy and the development of self assessment tools.

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