This guide will assist you in effectively using LMI to understand the employer trends in the sectors you are operating in. There are also resources providing labour market information about Apprenticeships. The toolkit lists resources and datasets where
This presentation provides an overview of a typical CRM project in three parts. The first part illustrates key steps to be covered during the project, the second part illustrates CRM change management essentials and the third part is an example of a mil
This presentation was used as part of the WCS consultancy for individual providers. It recommends an approach to developing strategy in a logical and practical way and identifies some of the key strategic choices faced by an institution in its work with e
This tool builds on the employer journey work and identifies exactly who should be involved at each stage. RACIs can be used to help address problems commonly associated with complex organisations, especially as they might be experienced by an employer a
A resource to help you understand how organisational design can help address the challenges posed by the employer - responsive programme
This presentation provides tools which aim to build a picture of the current employer journey, consider the employer journey from the customer perspective and introduce root cause analysis. It also aims to map processes for each stage of the employer jour
This publication contains a series of case studies, sharing the experiences of five Apprenticeship providers. They were part of a total of 30 providers who took part in an Apprenticeship Improvement Development (AID) pilot project between October 2009 and
This booklet gives five provider case studies to highlight different aspects of organisational change and the support provided from the World Class Skills programme. The case studies reflect the diversity of the learning and skills sector.
This application guide has been designed to assist training provider organisations that aspire to achieve TQS Part B.
This guide is designed to assist providers with a specialism in the Sport and Fitness sector who are preparing for Part B certification of the Training Quality Standard (TQS).
