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Respond to queries from customers - verbal and email

Resource Type: 

import-pdf

PID: 

import-pdf:14090

Description: 

Diagram discusses: Face-to-face queries; Telephone queries; Email queries; Understanding the business.

Document: 

Respond to queries from customers - verbal and email.pdf

Taxonomy: 

• EG Level (sfllevels):

  • Entry 2
  • Entry 3
  • Level 1

• EG Curriculum Area (egcurriculumarea):

  • Employability training
  • English (Incl. Literacy)

• EG resource type (egresourcetype):

  • How to - Teaching, learning and assessment › Scheme of work
  • How to - Teaching, learning and assessment