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Retailing and wholesaling

Retail: Active listening

eg:3349

'How to' guide for active listening in the context of retail, including a couple of short activities to consolidate concepts introduced. Helpful consolidation work in preparation for speaking and listening assessments. Originally developed for the Key Ski

Retail: how to estimate

eg:3221

This 'How to' sheet looks at how to estimate and how it might be useful to take rough calculations and rounding figures up or down. These techniques are fundamental in functional skills therefore the worksheet has been adapted to support functional skills

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