A step by step guide for providers
This guide is aimed at providers who are considering offering GCSEs in English and
maths. It will also be useful for all providers who would like to adopt a more
coherent approach to delivering English and maths within Apprenticeships in general.
A comprehensive session plan with supporting resources exploring consumer legislation, customer complaints and problem resolution.
Aimed at maths and functional skills teachers, as well as vocational teachers, these modules aim to develop the vocational maths skills of learners on apprenticeship programmes. There are four CPD modules downloadable as zip files.
Sector specific employer checklists: Prompt lists to aid employers in the Retail Sector identify the English and maths skills that are relevant to their staff and which ones they would like to see imporoved.
Sector specific cue questions: Prompt lists for intermediaries to sell the case to improve English and maths skills to employers in Retail
A checklist to enable individuals to comment on their own English and maths skills required in Retail
Includes assignments, a collection of authentic work-based source materials and a glossary of terms.
This module looks at strategies for reading and understanding a wide range of written information, including workplace and health and safety information, induction, appraisal and training. Word files and audio files related to this module are available in the Retail zip file.
This module covers aspects of receiving goods and materials into storage, inclduing checking codes and delivery sheets, understanding and recording times, date and temperature, stock rotation and pricing goods for sale. Word files and audio files related to this module are available in the Retail zip file.
This module deals with many different aspects of sales, including product knowledge, product labels, effective counter service, dealing with cash payments and recording customer information. Word files and audio files related to this module are available in the Retail zip file.
