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Hairdressing Module 5: Giving a good impression

etf:938

In this module teachers and learners will consider ways of creating a good impression, the appraisal process and a variety of strategies for reading and understanding a wide range of written information as well as thinking about ways of coping with difficult clients. The module covers the following: job roles and responsibilities, communicating in the salon, checking wage slips, commission, incentives and targets, appraisal, NVQ jargon and dealing with problems. Word files, black and white masters and audio files related to this module are available in the Hairdressing zip file.

Hairdressing Module 4: Working safely in the salon

etf:937

The themes in this module support learners to access and follow health and safety information. The module includes: finding and reading health and safety information, taking part in training sessions, assessing risk, following workplace policies and procedures and reporting accidents and incidents both verbally and in writing. Word files and audio files related to this module are available in the Hairdressing zip file.

Hairdressing Module 2: Stylist and client

etf:935

The themes in this module support learners to access and follow health and safety information. The module includes: finding and reading health and safety information, taking part in training sessions, assessing risk, following workplace policies and procedures and reporting accidents and incidents both verbally and in writing. Word files, black and white masters and audio files related to this module are available in the Hairdressing zip file.

Hairdressing Module 1: Reception.

etf:934

This module gives learners the opportunity to develop a range of skills required for reception work. It includes: making clients welcome and dealing with enquiries face to face, using the phone, handling money, in both cash and non-cash transactions, balancing the till, stock control and working within the law. Word files and audio files related to this module are available in the Hairdressing zip file.

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