Summary
In 2010 New Directions requested assistance from LSIS Sector Support Service advisers (now the Improvement and Development Service) to help them improve success rates in skills for life, starting with ESOL which had the most complex issues. A revised curriculum offer and new approaches to learner recruitment, assessment and expectation setting were trialled in ESOL and later rolled out. As a result, success rose for all aspects of the target areas. By November 2011 the provision was judged ‘good’ by Ofsted.