Summary
Sandwell Adult and Family Learning Service worked closely with an adviser from the Learning and Skills Improvement Service (LSIS) Improvement Adviser Service to improve staff’s use and understanding of data. Quality improvement and self-assessment were not being informed sufficiently by detailed evidence. A new more comprehensive user-friendly system was introduced which allowed staff to have far more understanding of the application of data and to take more ownership of their contribution to improving the overall quality of the provision.