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These materials, with a theme about changing your telephone supplier, develop and practise listening, reading and writing skills at Level 1. Includes teacher notes.

Resource Type: 
etf
PID: 
etf:660
Description: 

Learners will be able to develop speaking and listening and reading and writing skills, by dealing with customer services, making complaints about poor service and investigating utility providers for best service. A set of 3 resources to include teachers notes and audio clips. The literacy teachers notes Includes instructions relating to level 1 Unit 3 tasks, as well as guidance on materials needed, curriculum aims, extension activities and support

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