Resource Type:
etf
PID:
etf:934
Description:
This module gives learners the opportunity to develop a range of skills required for reception work. It includes: making clients welcome and dealing with enquiries face to face, using the phone, handling money, in both cash and non-cash transactions, balancing the till, stock control and working within the law. Word files and audio files related to this module are available in the Hairdressing zip file.
Document:
Taxonomy: