To be an effective member of a building team it is important to understand the lines of authority within the workplace, the roles and responsibilities of others, how to deal with site visitors, how to manage conflict at work and how to contribute to team meetings. The focus of this module also lends itself to other work environments where it is important that employees know and recognise the structure of their organisation and their role within it. Word files and audio files related to this module are available in the Trowel Occupations zip file.