In this reading module, students learn to read and understand workplace documents such as employee information packs, to use text features and layout to find information, to understand terms and abbreviations used in memos, and to understand comparative and superlative adjectives. A PDF of the resources, facilitators notes for the reading and writing modules, listening tasks to accompany modules where listening activities are required and an English to Polish glossary including abbreviations can be found in the Cleaning and Facilities Management Resources Zip File.